Return, Refund, Replacement & Exchange Policy – K.V. Export India

At K.V. Export India, customer satisfaction and product quality are our highest priorities. Since we deal in food products (Liquid Jaggery), strict hygiene and safety standards apply.

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Return Eligibility

You can request a return, replacement, or exchange if:

• The product is damaged

• The product is expired

• You received the wrong product

• The package was tampered with during delivery

You must inform us within 48 hours of delivery by emailing info@kvexportindia.com along with photos or videos of the issue.

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Refund Policy

Once your return request is approved and verified, the refund will be processed and credited to your original payment method within 5–7 working days.

Please note:

• Shipping charges (if any) are non-refundable.

• Refunds are issued only after verification of the claim.

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Replacement & Exchange Policy

We offer a 7-day replacement and exchange policy from the date of delivery.

If your replacement or exchange request is approved:

• The new product will be dispatched within 5 working days

• Delivery time may vary based on your location

Replacements or exchanges are applicable only for eligible issues such as damaged, defective, or incorrect items.

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Non-Returnable Items

Due to food safety and hygiene regulations:

• Opened, used, or partially consumed products

• Products without original packaging
  are not eligible for return, refund, or exchange.

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Contact for Support

📧 info@kvexportindia.com
📍 29, Vijay Colony, Railway Station, Chittorgarh, Rajasthan – India